# Online Auctions Say goodbye to stressful manual auctions! With SupporterHub’s digital online auction software, you can raise more money and give bidders a seamless digital experience. There is no need for physical raffles or auctions – our Online Silent Auctions Software simplifies the process while making fundraising more engaging and successful. Plus, it’s perfect for charities looking to go digital with their events! [Book a Free Demo](/content/book-demo/index.html) ## How SupporterHub's Online Auctions tool will help you! Take the stress and hassle out of fundraising with SupporterHub’s powerful online auction software. Stop dealing with manual raffles and auctions, and let us help you raise more money digitally! Contact us to learn more about our easy-to-use Auction and Silent Auctions software. - Online Auctions - Bidding - Promotions - Email & SMS - Donor Acquisition **Online Auctions** + SupporterHubs fundraising platform provides you with an easy to use auction tool that helps manage fundraising before, during and after an event + Raise more with an online auction by making it available to people all over the world + Encourage urgency with a showcase event countdown clock + Allow bidders to also make donations when they bid **Bidding** + Allow supporters to bid in minutes all through one form + Encourage competitive bidding with live leaderboards + Use SMS features and mobile alerts to ensure bidders stay in the loop and inform them when they have been outbid or when the auction has finished + Offer mobile bidding allowing everyone to participate from around the world + Encourage bidding with images and descriptions of all auction prizes on your page + Ability of allowing each bidder to only win one item. This means that a bidder cannot have a winning bid on multiple items + Ability to not show the winning bid amounts on your auction page + Ability to turn off showing the winning bidder names on your auction page **Promotions** + Add a raffle to compliment your auction to engage supporters who might have less than others to bid + Offer social sharing options **Email & SMS** + With email and SMS campaigns all managed within the same platform you can set up automated journeys and once off campaigns to drive further revenue for your auction + Send SMS to winning bidders with details of their victory along with a payment link. **Donor Acquisition** + Utilising the social networks of your supporters, you will be able to engage, grow and retain your own database and lean on these supporters for future campaigns ## Frequently Asked Questions​ Creating your first online auction and have some questions? No worries, here are the most frequently asked questions people ask! **How many online auctions can I create?** You can create unlimited online auctions through the SupporterHub platform. **How many items can I auction?** You can auction as many items as you wish but we recommend a max of 100 items to keep bidders engaged and the platform loading quickly. **Can I close my online auction at a certain time?** Yes, you can schedule to close your auction at a certain time. You can encourage excitement with our countdown timer that will show bidders how long until the auction finishes. **Is there a display screen for showing the prizes?** Yes you can build a digital display screen that you can project onto screens or TVs around the event. The page will scroll through all the items in the auction showing images of the prizes and what the winning bid is at that time. **How will my bidders know if they have been outbid?** You have the option of sending your bidders emails and an SMS message notifying them that they have been outbid allowing them to place a new bid. In these notifications it will have a link back to the auction page so they can update their bid easily. **Can I add a raffle to my online auction?** Yes. We think this is a great idea to combine a raffle with your online auction as it keeps it interesting and engaging for supporters who are not interested in bidding. **What happens if the winner does not pay for their auction item?** All bidders are tracked in our system so if the highest bidder does not pay for the auction item, **we advise that you contact the second highest bidder to offer them the prize.** **Are bidders required to enter their credit card details before bidding?** No, we do not ask for credit card details when a person places a bid. From our experience, this can cause a lot of hassle for you and your team if that person needs to retract their bid for whatever reason. The person who places the highest bid will receive an email with details of how to pay and submit their details through the platform. If they do not respond to your email, you can re-notify them from the platform. ## Book a Demo SupporterHub is the only digital CRM platform your not-for-profit will ever need.Seamlessly manage your data, fundraising and donor engagement all in one system. ### All the tools you need to attract, retain, and engage donors. ##### Encourage Participation ##### Real-Time Bidding Activity ##### Raise Even More Revenue ##### Preview Auction Packages ## Secure & reliable payment processing. With fraud protection and PCI compliance, SupporterHub’s payment processing solutions ensure that online donations are processed quickly, reliably and securely. ## Database Management. Create an individual supporter profile for every supporter to capture the history of their relationship with your organisation and schedule tasks and opportunities for your team to personalise their experience with your organisation. ## Reporting & Analytics + Track all bids and donations to analyse how each auction is performing in real time. + See the supporter activity live for each auction item through a scrolling leaderboard. + Identify the performance of all auction items and identify any gaps for improvements. + Encourage participation and excitement with a countdown timer and donation thermometer to monitor progress towards your target. + When each auction ends, you can measure how well it performed and track aspects such as donor acquisition and donations which will help you determine how you can improve your strategies for your next campaign! ## Why Fundraisers Love SupporterHub "SupporterHub has been a huge gamechanger for us! The support from the team is better than anything we've known. We can talk to supporters more appropriately and our systems are much more efficient" "From setting up the back end, integrating with the website, data transfer and utilising Supporterhub capacity to it's fullest potential, we know that the platform will help Project Kindness grow to its maximum capacity" "SupporterHub enables our network of shelters and our central head office to manage all communications, donor records, fundraising and stakeholder records all in one place. SupporterHub is user-friendly, reliable and built with the not-for-profit as the focus client" ## No Long Term Contracts, Cancel Anytime! Give your donors peace of mind knowing their donations are completely secure through our platform's payment processing. ### Fundraiser Lite Plan $50AUD Monthly - 1 User Included - CRM - Reporting - 0.5% fee on Appeal pages - 1% Events and Ticketing - 2.9% on Raffles - 2.9% on Auctions - 2.9% fee on peer to peer pages - Donation Pages, Email Marketing, Memberships and Business Intelligence NOT AVAILABLE in this package - Online Merchant facility fees are dependent if you are a Charity or NFP/Business [START YOU 14-DAY FREE TRIAL TODAY](/content/ssu/index.html)