Case Studies

Capture one-off and regular donations.

Manage supporters, volunteers and members in one place.

Event management, registration, ticketing and reporting.

Peer-to-peer pages for one-off or ongoing fundraising events.

Sell raffle tickets online and automatically draw winners.

Offer real-time bidding for online and in-person events.

Manage all marketing and donor engagement with email and SMS.

Access reporting dashboards for all your fundraising.

Take payments quickly, reliably, and securely through the platform.

Memberships Management Software tool will help you!

Sharon Keeley's Cause

Clem Project Kindness

Sallianne Women's Community Shelters

Email & SMS

Building relationships with your donors is critical to increasing their loyalty in coming back and donating again and again. Leveraging SupporterHub’s Email Marketing solution, that is integrated with the CRM allows you to segment your database, to build personalised and targeted email campaigns.

Our custom built engagement tool allows you to nurture relationships easily via email and SMS.

How SupporterHub's Email Marketing & SMS tool will help you!

  • Email & SMS Marketing
  • Segmented Donor Lists
  • CRM Integration
  • Automated Reminders
  • Journey Builder

Email & SMS

Utilise our built-in CRM and personalise messages and automation journeys to engage your community

Create, build, send, track and analyse mass email campaigns

Segmented Donor Lists

Use the segmentation tools to create targeted lists and deliver more relevant email and SMS marketing

By creating specific lists you are able to create content that is more likely to interest that group and increase engagement rates with the content

CRM Integrations

Integrate automatically with the SupporterHub CRM

No need to manage lists within a separate email marketing tool, your supporter list is always update-to-date whenever you need to send your next email

Automated Reminders

Schedule automated reminders for your fundraising campaigns

Increase your donor conversion by sending automated reminders to those who interacted with the campaign, but dropped out before completing the donation or purchase

Journey Builder

Create behaviour or interaction based email and SMS campaigns using our Journey Builder

You can also run A/B tests on content, to create and tweak content to best suit your audience over time

Frequently Asked Questions​

Can I bring my current email list across from another tool?

Yes, our instant data import tool allows you to easily import csv, excel files or even manually enter data so that you can start sending emails right away.

Can I create email templates?

Yes, you can choose from our library of pre-made templates, or create your own from scratch. Once you have set up your template with your organisation’s branding and logos, you will be able to easily pick this up and re-use it whenever you want to send an email.

Can I use the email tool without using SMS?

You can choose to send individual email or SMS campaigns, or you can create journeys that use a combination of both.

Secure & Reliable Payment Processing

With fraud protection and PCI compliance, SupporterHub’s payment processing solutions ensure that online donations are processed quickly, reliably and securely.

Database Management

Create an individual supporter profile for every supporter to capture the history of their relationship with your organisation and schedule tasks and opportunities for your team to personalise their experience with your organisation.

Reporting & Analytics

Monitor all your reporting and analytics for both email and SMS in one place. You can drill down on specific campaigns as well as track your overall supporter retention.

Why Fundraisers Love SupporterHub

"SupporterHub has been a huge gamechanger for us! The support from the team is better than anything we've known. We can talk to supporters more appropriately and our systems are much more efficient"

"From setting up the back end, integrating with the website, data transfer and utilising Supporterhub capacity to its fullest potential, we know that the platform will help Project Kindness grow to its maximum capacity"

"SupporterHub enables our network of shelters and our central head office to manage all communications, donor records, fundraising and stakeholder records all in one place. SupporterHub is user-friendly, reliable and built with the not-for-profit as the focus client"