Donations & Appeals

Including a donation button or form on your website is a key fundraising solution for your cause.

Through SupporterHub, you can launch a donation page in minutes with the ability to capture one-off donations and automate regular giving and ongoing payments.

How SupporterHub's Donations & Appeals tool will help you!

  • Donations/ Appeals
  • Regular Giving
  • Time-based Appeals
  • Email & SMS
  • Integrations

Donations & Appeals
+ Embed donation and appeals forms directly on your website
+ Create donation pages showing one-time donations or regular giving options
+ Create supporter profiles from each donation
+ Create tasks & notifications based of donation amounts
+ Offer social sharing options
+ View dashboard and reporting tools

Regular Giving
+ Encourage donors to select regular giving options directly in the donation form, or utilise the task management system and automated email journeys within SupporterHub to help convert donors into regular givers
+ Customise separate donation and recurring donor receipts and acknowledge ongoing support utilising thank you email campaigns.

Time-based Appeals
+ Create time-based appeals around certain fundraising activities or seasons of giving, such as tax time or the holiday season.
+ Set up appeal pages with an overall fundraising target and a real-time campaign thermometer to demonstrate how close you are to reaching your goal.
+ Use the embeddable widgets to show the campaign thermometer and top fundraisers leaderboard on multi pages within your website, this will help build excitement amongst your supporters.

Email & SMS
+ With email and SMS campaigns all managed within the same platform you can set up automated journeys and once off campaigns to drive thank you messaging and further updates on how your organisation have used the generous funds.
+ You can also take advantage of the SMS option to help drive appeals that are time sensitive.
+ SupporterHub’s behaviour drive segmentation means that you can ensure these messages only go to those who haven’t yet donated.

Integrations
+ Streamline your bookkeeping with our specialised reconciliation reports or take advantage of our Xero integration feature
+ Easy download your payments summary in one simple report that covers all donations, events, auctions, raffles, auctions and more, so that you can easily reconcile the money that is coming into your bank account each day
+ We also offer an integration with Xero, which allows you to sync your data between SupporterHub and your bookkeeping software at the click of a button!

Frequently Asked Questions​

Creating your first donations and appeals page and have some questions?
No worries, here are the most frequently asked questions people ask!

Is there a maximum I can raise through the SupporterHub platform?
You can raise an unlimited amount through the SupporterHub donation pages with a 0% fee. This includes both one off donations and recurring donations.

Will my donors be offered a tax receipt?
Every donation that comes through the SupporterHub pages will receive an automatic receipt that supporters can use for tax purposes. You can customise the receipt to include your business details and also the specific project to which the supporter donated.

How do we receive donations into our bank account?
Once you have set up your SupporterHub account, every fundraising page you create through SupporterHub allows you to receive money directly into your bank account. Once the funds have been cleared, you will normally see them within your bank account within 24 hours.

How do I create my first donation page?
SupporterHub comes with pre-made templates to allow you to build smart and impressive pages to maximize the donation potential.

Are there any fees for using donation pages on SupporterHub?
There are no fees for using SupporterHub’s donation pages. You can raise unlimited amounts through one-off or recurring donations without additional charges.

Can I integrate my SupporterHub account with my bookkeeping software?
Yes, SupporterHub offers integration with Xero, allowing you to sync data seamlessly between SupporterHub and your bookkeeping software.

Why Fundraisers Love SupporterHub

"SupporterHub has been a huge gamechanger for us! The support from the team is better than anything we've known. We can talk to supporters more appropriately and our systems are much more efficient"

"From setting up the back end, integrating with the website, data transfer and utilising Supporterhub capacity to its fullest potential, we know that the platform will help Project Kindness grow to its maximum capacity"

"SupporterHub enables our network of shelters and our central head office to manage all communications, donor records, fundraising and stakeholder records all in one place. SupporterHub is user-friendly, reliable and built with the not-for-profit as the focus client"

Secure & reliable payment processing.

With fraud protection and PCI compliance, SupporterHub’s payment processing solutions ensure that online donations are processed quickly, reliably and securely.

Database Management.

Create an individual supporter profile for every supporter to capture the history of their relationship with your organisation and schedule tasks and opportunities for your team to personalise their experience with your organisation.

Reporting & Analytics.

Monitor your campaigns and easily view and download reports on receipt donors and use the data to test and tweak your campaigns.
Set up projects so that you can compare specific fundraising appeals year-on-year and improve your targeting for future campaigns.